FREQUENTLY
ASKED QUESTIONS

Can Plascide® sanitize COVID-19 from the air?

airKAVE is proven to kill SARS-CoV-2, the virus that causes COVID-19.

Does the airKAVE Portable come with two devices?

No, airKAVE Portables are sold separately, but they do have the ability to be snapped together and work in tandem to double the rate of disinfection.

Is Plascide® really more effective at sanitizing the air than other purification technologies (e.g. HEPA, PECO, ozone, UV, or ionic)?

Short answer – yes.. and the science is on our side!

Plascide® plasma technology was developed specifically to address a need other technologies had not adequately met - the need for a more effective solution to combat the increasing indoor spread of airborne viruses, harmful pathogens and infectious diseases in the world.  Air sanitization with Plascide® works lightning fast to target and destroy contaminated air with a disinfection efficacy of over 95% in a single pass through the Plascide® reactor. This rate is 100 times higher than other technologies such as UV.

Traditional air purification techniques that use ordinary filtration systems simply trap and do not kill the virus, and other products employing ultra-violet (UV), photo-catalyst oxidation (PCO), ionic, and ozone technologies have low or no virus-killing power.

Some other factors to keep in mind:

HEPA - These filters may trap larger particulates but miss smaller things like viruses and aerosols. Plus, trapping has no real sanitation effect, used filters need to be disposed of carefully, and replacement over the long run can add up.

UV - UV requires long irradiation, often 10s of minutes or longer, making it impractical for air disinfection. Further limits of UV include diminished intensity over distance and potential to cause other ill effects.

PCO - Photo-Catalyst Oxidation (PCO) uses UV to activate a catalytic coating and generate a radical response. The efficacy is low because not all viruses and VOCs will be within range of the catalyst which will become degraded by dust settlement.

IONIZERS - Ionic technology works by electrically charging air molecules and particulates, causing them to adhere to specific surfaces. This may take pathogens out of the air but it does not destroy the virus nor VOCs.

OZONE - This could only kill airborne microbes efficiently at the cost of human health. The concentration would need to be at a health hazard level >3,000 ppb (according to FDA guidelines, threshold limit of ozone is ~50 ppb). It also has a low effect on reducing VOCs.

ESP - Electrostatic Precipitators rely on electrostatic charges for an air particulates collection. The charges can facilitate airborne particles to adhere to surfaces, which takes them out of the air temporarily, but they do not destroy viruses nor VOCs.

Why is the speed of disinfection so important?

The ability of a device to perform disinfection is often presented in terms of disinfection efficacy. However, disinfection efficacy itself contains no information on how long it takes to obtain that level of sanitization.

Practically speaking, if you happen to be in a room with someone who is sick, they’re introducing aerosolized viruses into the air with every breath. Unchecked, the aerosolized virus can quickly accumulate and ruin the air quality, infecting others who unknowingly come in contact.

True air sterilization requires the destruction of pathogens within a short time. That’s why it was imperative for our Plascide® technology to have both a high disinfection efficacy and a revolutionary disinfection speed (within a fraction of a second), because when it comes to breathing, we don’t have time to wait.

Does the airKAVE Portable require any maintenance or cleaning?

The airKAVE Portable was designed with ease of use in mind. It does not contain consumable elements, has no filters, boasts low power consumption, and has very low maintenance requirements.

Why is the charging port located on top of the device?

Our engineers designed the device to allow for continuous charging even when the bottom of the device is obstructed, for example, the cupholder of your car.

What is the battery life like?

Depending on the power mode, the airKAVE Portable can last up to 4.5 hours on 'Silent' mode, 3 hrs on 'Normal', and 2 hrs on 'Boost'.

When connected to an external battery, the Portable Unit can last up to 10 hours on 'Normal' mode.

What Power Supply should I use?

We recommend chargers with the specification of: 5 Volts at 3 Amps. (5 V @ 3A)
At this specification, the Portable can be operated on Boost mode and charge to full.
If users are using any other mode or have the Portable unit turned off, any existing charger specification will do.

Existing well-known charger brand/specifications that meet the 5 V @ 3A specs are:
• USB Power Delivery 2.0 (PD 2.0) or higher
• Quick Charge 2.0 (QC 2.0) or higher
• USB charger @ 3A (output of 15 W)

How long does airKAVE Portable last?

The average lifespan of the airKAVE Portable is 10 years.

Is International Shipping available?

Currently, airKAVE is only available to be shipped within the United States.

How long does the product take to ship?

Your product will ship within 24 hours of placing your order.

Are duties and taxes included?

There are no duty fees as the airKAVE Portable ships from our fulfillment center in the United States. Sales tax is calculated based on the tax rate for the city and state to which the item(s) are being shipped.

How much does airKAVE Portable weigh?

The airKAVE Portable weighs 325g (approx 11.5 ounces).

What is the disinfection range on the airKAVE Portable?

The airKAVE Portable starts delivering clean, sanitized air that’s free from active viruses or contaminants as soon as it’s switched on. The coverage then expands gradually from the immediate vicinity of the device to reach an extended zone of 100 cubic feet within minutes.

What sort of spaces is airKAVE Portable best suited for?

Any public place where you want to take a breath of fresh air with you: offices, restaurants, gyms, classrooms, and rideshares just to name a few. The airKAVE Portable is also great for personal use in crowded indoor areas such as grocery stores, airplanes, and on public transit.

Do air purifiers really make a difference?

Yes, but historically, not a big enough difference. Traditional air purification techniques that use ordinary filtration systems simply trap and do not kill the virus, and other products employing ultra-violet (UV), photo-catalyst oxidation (PCO), ionic, and ozone technologies have low or no virus-killing power. As a result, the increasing airborne infectious diseases in the world remain a significant problem.

airKAVE's Plascide® technology was designed to fill the need for a better solution by destroying viruses and bacteria in the air faster and more effectively than any other technology that exists.

What are 'VOCs'?

Volatile Organic Compounds (VOCs) are a large group of chemicals that are found in many products we use to build and maintain homes and buildings. Once these chemicals are in our homes, they are released or “off-gas” and become airborne.

airKAVE Portable suitable for allergy or asthma sufferers?

Thanks to airKAVE's unique attribute of sterilizing pathogenic microbes electrically, it’s not limited to any specific size or type of pathogens or chemicals, thus making it very suitable for allergy or asthma sufferers.

How Does Plascide® Work?

Plascide® Technology allows plasma to be generated at room temperature and sustained inside a Plascide® air sanitization reactor that is set up to allow a continuous flow of air. As contaminated air is pulled into the reactor, a thundercloud of micro-lightning plasma sterilizes pathogenic microbes, rendering them harmless. More simply put, thousands of tiny lightning bolts in the Plascide reactor ‘electrocute’ any airborne pathogens detected.

The entire air neutralization process is filter-less and takes place effectively and efficiently in a single stage process within a fraction of a second, leaving you with air that is fresh and safe for your to breathe.

Scientific Explanation:
Inside the device, plasma is created with an energy level of 10 to 20 eV. This level of energy is sufficient in breaking down the molecular bonds of biological and organic matter, thereby rendering them harmless. For comparison, the molecular bonding energy (i.e., the minimum energy required to break the molecular bond) of biological matter is typically less than 0.5 eV and of organic matter (such as VOCs and formaldehyde) is typically less than 5 eV.

Is the efficacy and/or coverage of airKAVE Portable in 'Silent Mode' less than the efficacy in 'Boost Mode'?

The coverage of the airKAVE Portable is maintained in all modes, however, the time it takes to clean the given volume of air is naturally lower in “Silent Mode” due to a lower fan speed. The aim of the “Silent Mode” is to provide a quieter experience without compromising performance. The Plascide® reactor will automatically adjust to maintain the same effectiveness.

“Boost Mode” on the other hand, aims to maximize cleaning the same volume of air much quicker.

What is the difference between viruses and bacteria?

There are several major differences.

Size: Viruses are much smaller than bacteria. This is why not all viruses can be trapped by using filters, even with the highest grade HEPA filters.

Reproduction: Bacteria can replicate by itself. Viruses require hosts that they can attach to and invade. Only when viruses have successfully infiltrated the host can they replicate.

Living vs Non-living: Bacteria is classified as a living organism. A virus, however, is fundamentally different in organic structure which leads to the conclusion that they are nonliving. Instead, they are activated when certain chemical conditions occur.

Can Plascide® Plasma Technology really destroy viruses and bacteria?

Our Plascide® technology has been validated and verified by microbiologists at MRIGlobal, LMS Technologies Inc, University of Hong Kong, City University of Hong Kong, Societe Generale De Surveillance (SGS) and the Center for Disease Control (PRC), among others, to effectively destroy commonly known viruses and bacteria, rendering them neutralized.

Most recently, a study was conducted proving the deactivation of aerosolized SARS-CoV-2 from MRIGlobal, a Bio-Safety Level 3 Lab located in Kansas City, Missouri.

What is the difference between filter-based air purifiers and airKAVE’s filter-less technology?

Filters are physical porous barriers designed to trap and prevent airborne contaminants from returning back into the air. They do not have any active disinfection effect and therefore can only trap viruses, bacteria and airborne particles (and not all of them) on the filter fabrics. The trapped viruses and bacteria then continue to be active, resulting in a breeding haven for pathogens. And when it’s time to handle these filters loaded with trapped viruses and bacteria, failing to do so carefully leads to harmful microorganisms returning back into the air. Plus, to avoid the risk of breathing in these pathogens when replacing filters, protective measures and appropriate procedures should be followed at all times, and they often are not.

The airKAVE Portable doesn’t rely on filters or any other mechanism to capture harmful viruses and bacteria. The airKAVE’s design allows it to generate plasma at room temperature within the Plascide® reactor which then pulls in contaminated air and destroys active viruses and bacteria by electrocuting them and rendering them neutralized, leaving you with fresh air to breathe and no filter to change.

Where is the highest risk of cross contamination of airborne viruses most likely to occur?

Cross contamination usually happens within areas of high concentration of people. These areas could include: public transportation, clinics, hospitals, schools, restaurants, offices, etc.

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